How is the Cocoon Mattress unique?
All mattress in India come with the same feel for both partners. However, each partner may like a different feel for a comfortable and healthy sleep. One partner may prefer a soft feel while the other may prefer a firm one.
Cocoon is a first of its kind mattress which comes with Dual Feel in the top layers - Gentle & Firm. Depending on the personal preference of each partner, you can interchange these layers to get the preferred feel for each of you on the same mattress for a comfortable sleep.
Gentle or Firm? How do I decide?
While ordering Cocoon Mattress, you can choose Gentle for extra comfort or Firm for extra support. Gentle feel is suitable if you want a soft and bouncy type of feel for extra comfort. A Firm feel is suitable if you want a slightly hard surface for extra back support. Cocoon Mattress will be delivered to you with choice of feel you selected while ordering.
So, you can decide between 3 options :
1) Firm feel on both sides of the bed
2) Gentle feel on both sides of the bed
3) One side Firm and other side Gentle
If you however need to change it, you can flip the layer on each side easily yourself to get your preferred feel.
How do I change the feel? From Gentle to Firm or vice versa?
Each partner can change the feel for him/herself easily on your own. The mattress comes with a zip. So, as per the preference of each partner, you can unzip the mattress top cover and change the top two layers for the desired comfort of each partner.It is convenient and simple!
What is Half & Half ?
Half and Half is a revolutionary product innovation where you can have two different feels on the two sides of the same mattress - Gentle & Firm. So, as per you and your partner's need, each side of the bed can be customised within the given feel options. You can also have gentle feel for both of you or firm feel.
How does this Half & Half work in a Cocoon’s single mattress size?
Half & Half is only available in double size mattress. In a single size mattress, you get an option of Dual Feel. So, as per your preference, you can unzip the mattress top cover and flip the top two layers for your desired comfort - firm or gentle. It is convenient and simple!
What is Mattress in a Box?
The terms “mattress in a box” or “bed in a box” refer to a mattress that is compressed and placed in a box for shipping. The mattress is compressed using a special press machine, vacuum packed in plastic, and rolled into a cylindrical shape. This process - also known as “roll packing” - reduces the mattress to a much more compact size, allowing it to fit in a box that can be shipped via standard delivery. These mattresses are comparable to models sold in Offline stores in terms of construction and performance.
How will the Cocoon be delivered?
Cocoon mattress is compressed using a special machine, vacuum packed in plastic, and rolled into a cylindrical shape,allowing it to fit in a box that is shipped to you. The mattress will come with your choice of feel at the top that you select while ordering.
Is it available in retail market?
Yes. It is available for sale at our Exclusive Brand Outlets. You can go there and make a purchase. However, as Cocoon is a Mattress in a Box, it is shipped directly from the company to you.
Is it available on Amazon or Flipkart?
It will be available on Amazon and Flipkart soon. However, 30 Day Free trial will not be available on Cocoon mattress sold through marketplaces.
Can the Cocoon mattress get damaged when it’s compressed for shipping?
A common misconception among consumers is that roll packing causes permanent damage to the mattress. However, mattresses in a box are designed to be highly resilient. Once the plastic wrapping is removed, the layers will expand until the Cocoon mattress reaches its full intended shape.
What is DIY?
DIY is Do It Yourself. You can customise your mattress easily on your own. The mattress comes with a zip. So, as per your preference, you can unzip the mattress and interchange the top two layers for your desired comfort need. It is convenient and simple!
How can I Return Cocoon Mattress under 30 Day Free Trial ?
- Your trial begins after your order is delivered.
- Return Request can be raised at www.mysleepwell.com.
- We will arrange reverse pickup for the mattress and this will be entirely free.
- We will process a full refund once we receive back the mattress at our facility.
- Refunds will be credited in the form of your original payment method.
- In case of COD Order, our customer care team will contact you to process your refund.
How can I opt for No Cost EMI ?
- Add products to your cart.
- Click on 'No Cost EMI' when you proceed to pay.
- Choose your applicable No Cost EMI plan.
- Make the payment via credit card from any partnered bank.
- At the time of purchase, a chargeable interest amount will be provided to you as an upfront discount, effectively giving you the benefits of a No Cost EMI!